Your information, protected
Urban Tanker respects the privacy of customers, vendors and guests. We collect the minimum information needed to provide safe and efficient water supply services.
What we collect
We may collect your name, phone number, email address, preferred service locations, booking history, payment details (if applicable), and service feedback.
How we use it
Your details are used to confirm bookings, provide delivery updates, process payments, support service requests, improve operational performance, and communicate service alerts.
Sharing information
We may share limited information with verified vendors and operational partners only when required to fulfil a booking. We do not sell customer data to third-party advertisers.
Security
We use reasonable digital and operational safeguards to protect customer information. However, no internet-based service can be guaranteed against all risks; customers are encouraged to maintain secure account credentials.
Your choices
You may update contact details, manage address preferences, and choose whether to receive promotional updates through your account settings or by contacting support.